1. Introduction
At Vedant Sweets, accessible from our online portal, the privacy and security of our guests is of paramount importance. This Privacy Policy outlines the types of information collected and how we use, safeguard, and respect your personal details.
2. Information We Collect
When you browse or place an order with Vedant Sweets, we collect:
- Customer Contact Details: Name, delivery address, contact phone number, and email.
- Order Information: Products selected, sweet quantities, packaging options, and order timestamps.
- Payment Confirmations: Safe transaction authorization reference tokens. We never store credit/debit card numbers or passwords on our servers.
3. Use of Information
We use your information strictly to:
- Fulfill, safely package, and dispatch your fresh desi ghee artisanal sweet orders.
- Send order tracking numbers, delivery updates, and digital invoices.
- Address customer inquiries, queries, and feedback via our care center.
- Ensure food safety traceability and regulatory compliance.
4. Third-Party Disclosures
We strictly do not sell, rent, or trade your personal information. Data is only shared with authorized courier delivery partners and RBI-regulated payment gateway providers to fulfill your order.
5. Contact Our Privacy Officer
If you have questions regarding this Privacy Policy, please reach out to our support desk through our official customer care channels.